Privacy Policy

Your privacy is important to us. We encourage you to take a few minutes to read, understand, and, if applicable, accept our Privacy Policy.

Data Controller

The party responsible for processing your personal data is Kaotiko SL, with NIF B62025994 and registered office at Calle Narcís Monturiol, 24, 08339 Vilassar de Dalt, Barcelona, Spain.

Data Collected

We collect the following personal data that you provide directly to us when you register or make purchases:

  • Contact information: Email address, name, shipping address, etc.
  • Payment details: Information related to transactions made.
  • Browsing data: Information about your access to and use of our website (including IP address, cookies, etc.).

We may also collect information related to your purchasing behavior and preferences to personalize your experience.

Purposes of the Treatment

Your personal data will be processed for the following purposes:

  • Purchase and service management: To process your order, manage shipping, and provide customer support.
  • Sending commercial communications: Only if you have agreed to receive information about offers, promotions, and discounts.
  • Improve user experience: We use browsing and preference data to tailor the content of our website and make it easier to use.

User Rights

You have the following rights over your personal data:

  • Access: You can request access to the information we have about you.
  • Correction: If your information is incorrect, you can ask us to update it.
  • Deletion: You can request that we delete your data when it is no longer necessary for the purpose for which it was collected.
  • Opting out of marketing: If you no longer wish to receive marketing communications, you can unsubscribe at any time.
  • Portability: You can request that we send you your personal data in a structured format.

To exercise any of these rights, you can email us at atencioncliente@kaotikobcn.com.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

Data to Third Parties

To fulfill the stated purposes, we may share your data with third-party service providers (such as shipping, marketing, etc.) who work with us. Under no circumstances will we sell your personal data.

Cookie Policy

For information on the use of cookies on our website, we invite you to read our [Cookie Policy] .

Data Security

We take all necessary measures to protect your personal data from unauthorized access, loss, or alteration.